Developing quality indicators for family support services in community team-based mental health care.

Journal Article (Journal Article)

Quality indicators for programs integrating parent-delivered family support services for children's mental health have not been systematically developed. Increasing emphasis on accountability under the Affordable Care Act highlights the importance of quality-benchmarking efforts. Using a modified Delphi approach, quality indicators were developed for both program level and family support specialist level practices. These indicators were pilot tested with 21 community-based mental health programs. Psychometric properties of these indicators are reported; variations in program and family support specialist performance suggest the utility of these indicators as tools to guide policies and practices in organizations that integrate parent-delivered family support service components.

Full Text

Duke Authors

Cited Authors

  • Serene Olin, S; Kutash, K; Pollock, M; Burns, BJ; Kuppinger, A; Craig, N; Purdy, F; Armusewicz, K; Wisdom, J; Hoagwood, KE

Published Date

  • January 2014

Published In

Volume / Issue

  • 41 / 1

Start / End Page

  • 7 - 20

PubMed ID

  • 23709287

Pubmed Central ID

  • PMC3858539

Electronic International Standard Serial Number (EISSN)

  • 1573-3289

Digital Object Identifier (DOI)

  • 10.1007/s10488-013-0501-9


  • eng

Conference Location

  • United States