Perceived helpfulness of messages on a community-based telephone support service for ex-smokers


Journal Article

Callers to a community-based telephone support service for ex-smokers evaluated the perceived helpfulness of six categories of taped messages. These categories were: behavioral coping, cognitive coping, negative health, positive health, informational, and supportive. Supportive messages were rated as significantly more helpful than negative health, informational, and behavioral coping. The implications of these findings are discussed. © 1985 Informa UK Ltd All rights reserved: reproduction in whole or part not permitted.

Full Text

Duke Authors

Cited Authors

  • Shapiro, RM; Ossip-Klein, DJ; Gerrity, ET; Stiggins, J

Published Date

  • January 1, 1985

Published In

Volume / Issue

  • 20 / 11-12

Start / End Page

  • 1837 - 1847

International Standard Serial Number (ISSN)

  • 1082-6084

Digital Object Identifier (DOI)

  • 10.3109/10826088509047269

Citation Source

  • Scopus