Leading groups from a distance: How to mitigate consequences of geographic dispersion


Book Section

© 2008 by Taylor & Francis Group, LLC. What should work-group leaders make sure to do when members are geographically dispersed rather than collocated? This chapter offers a simple answer that group leaders often fail to appreciate—communicate frequently with members. Researchers have demonstrated a variety of negative consequences of geographic dispersion for work groups, such as mutual knowledge problems and work coordination difficulties. However, leaders of dispersed groups may be able to mitigate some of these consequences through increased communication with members. Empirical evidence from 129 work groups in a global organization supports this claim and suggests that frequent informal contact may be a key to leading dispersed groups.

Full Text

Duke Authors

Cited Authors

  • Cummings, JN

Published Date

  • January 1, 2013

Book Title

  • Leadership at a Distance: Research in Technologically-Supported Work

Start / End Page

  • 31 - 50

International Standard Book Number 13 (ISBN-13)

  • 9780203809686

Digital Object Identifier (DOI)

  • 10.4324/9780203809686

Citation Source

  • Scopus