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Survey analysis of patient experience using a practice-linked PHR for type 2 diabetes mellitus.

Publication ,  Journal Article
Wald, JS; Grant, RW; Schnipper, JL; Gandhi, TK; Poon, EG; Businger, AC; Orav, EJ; Williams, DH; Volk, LA; Middleton, B
Published in: AMIA ... Annual Symposium proceedings. AMIA Symposium
November 2009

Patient experience was assessed by survey as part of a large, randomized controlled trial of a secure, practice-linked personal health record called Patient Gateway at Partners HealthCare in Boston, MA. The subjects were patients with Type 2 diabetes who prepared for their upcoming primary care visit using a previsit electronic journal. The journal generated a diabetes care plan using patient chart information and patient responses to questions in preparation for a scheduled office visit. Review of 37 surveys revealed that a diabetes care plan took 5-9 minutes (modal) to be created by the patient and helped many patients to feel more prepared for their visit (60%) and give more accurate information to their provider (53%). Study limitations included small numbers of survey participants and a bias toward white, better educated patients with better controlled diabetes. Nevertheless, the electronic journal is a promising tool for visit preparation and process improvement.

Duke Scholars

Published In

AMIA ... Annual Symposium proceedings. AMIA Symposium

EISSN

1942-597X

Publication Date

November 2009

Volume

2009

Start / End Page

678 / 682

Related Subject Headings

  • Patient Satisfaction
  • Patient Care Management
  • Office Visits
  • Medical Record Linkage
  • Humans
  • Health Records, Personal
  • Health Care Surveys
  • Electronic Health Records
  • Diabetes Mellitus, Type 2
 

Citation

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Wald, J. S., Grant, R. W., Schnipper, J. L., Gandhi, T. K., Poon, E. G., Businger, A. C., … Middleton, B. (2009). Survey analysis of patient experience using a practice-linked PHR for type 2 diabetes mellitus. AMIA ... Annual Symposium Proceedings. AMIA Symposium, 2009, 678–682.
Wald, Jonathan S., Richard W. Grant, Jeffrey L. Schnipper, Tejal K. Gandhi, Eric G. Poon, Alexandra C. Businger, E John Orav, Deborah H. Williams, Lynn A. Volk, and Blackford Middleton. “Survey analysis of patient experience using a practice-linked PHR for type 2 diabetes mellitus.AMIA ... Annual Symposium Proceedings. AMIA Symposium 2009 (November 2009): 678–82.
Wald JS, Grant RW, Schnipper JL, Gandhi TK, Poon EG, Businger AC, et al. Survey analysis of patient experience using a practice-linked PHR for type 2 diabetes mellitus. AMIA . Annual Symposium proceedings AMIA Symposium. 2009 Nov;2009:678–82.
Wald, Jonathan S., et al. “Survey analysis of patient experience using a practice-linked PHR for type 2 diabetes mellitus.AMIA ... Annual Symposium Proceedings. AMIA Symposium, vol. 2009, Nov. 2009, pp. 678–82.
Wald JS, Grant RW, Schnipper JL, Gandhi TK, Poon EG, Businger AC, Orav EJ, Williams DH, Volk LA, Middleton B. Survey analysis of patient experience using a practice-linked PHR for type 2 diabetes mellitus. AMIA . Annual Symposium proceedings AMIA Symposium. 2009 Nov;2009:678–682.

Published In

AMIA ... Annual Symposium proceedings. AMIA Symposium

EISSN

1942-597X

Publication Date

November 2009

Volume

2009

Start / End Page

678 / 682

Related Subject Headings

  • Patient Satisfaction
  • Patient Care Management
  • Office Visits
  • Medical Record Linkage
  • Humans
  • Health Records, Personal
  • Health Care Surveys
  • Electronic Health Records
  • Diabetes Mellitus, Type 2