Duke Authors

• Edell, Julie Ann

Cited Authors

• Edell, JA; Ambler, T; Bhattacharya, C; Keller, KL

Published Date

• 2002

Published In

• Journal of Service Research 

Volume / Issue

• 5 / 1

Start / End Page

• 13 - 25

Published By

• SAGE Publications (UK and US) 

International Standard Serial Number (ISSN)

• 1552-7379