The Positive Effect of Resilience on Stress and Business Outcomes in Difficult Work Environments.

Journal Article (Journal Article)

OBJECTIVE: To examine whether resilience has a protective effect in difficult work environments. METHODS: A survey of 2063 individuals measured individual resilience, stress, burnout, sleep problems, likelihood of depression, job satisfaction, intent to quit, absences, and productivity. It also measured work characteristics: job demands, job influence, and social support. Multivariate and logistic regression models examined the main effects and interactions of resilience and job characteristics. RESULTS: High strain work environments (high demand, low influence, and low support) have an unfavorable effect on all outcomes. Resilience has a protective effect on all outcomes. For stress, burnout, and sleep, higher resilience has a more protective effect under low-strain conditions. For depression, absence and productivity, resilience has a more protective effect when job strain is high. CONCLUSIONS: Workers with high resilience have better outcomes in difficult work environments.

Full Text

Duke Authors

Cited Authors

  • Shatté, A; Perlman, A; Smith, B; Lynch, WD

Published Date

  • February 2017

Published In

Volume / Issue

  • 59 / 2

Start / End Page

  • 135 - 140

PubMed ID

  • 28002352

Pubmed Central ID

  • PMC5287440

Electronic International Standard Serial Number (EISSN)

  • 1536-5948

Digital Object Identifier (DOI)

  • 10.1097/JOM.0000000000000914


  • eng

Conference Location

  • United States