Approaching the Design of an Information Display to Support Critical Care
Well into the electronic health record (EHR) era, interface design issues remain unresolved. When developing EHR displays, human-centered design techniques are often ignored; this results in a cognitive burden on users. Critical care is demanding. Clinicians' cognitive resources (e.g., short-term memory) should be reserved for tasks requiring expertise, and not tasks of sifting and aggregating data. Excessive workload associated with poor interface design, can place critically-ill patients in danger. In this paper we describe the process of designing an information display with human-centered design principles, and knowledge elicitation through card sorting and subject matter expert interviews. Throughout three integrated phases we emphasized design to support target users. The phases included: 1) Defining Data Elements and Clinical Concepts, 2) Preliminary Design, and 3) Prototype Iterations. Our approach produced in an information display design for clinicians in the cardiovascular intensive care unit.
Reese, TJ; Kawamoto, K; Fiol, GD; Weir, C; Tonna, J; Segall, N; Nesbitt, P; Waller, R; Borbolla, D; Moretti, E; Wright, MC
Proceedings 2017 Ieee International Conference on Healthcare Informatics, Ichi 2017
Start / End Page
International Standard Book Number 13 (ISBN-13)
Digital Object Identifier (DOI)