Development and Initial Validation of the Caregiver Perceptions About Communication With Clinical Team Members (CAPACITY) Measure.


Journal Article

Despite the important role that family caregivers play managing the care of persons with complex health needs, little is known about how caregivers perceive themselves to be recognized and valued by health care professionals. Our objective was to develop and validate a novel measure, the CAregiver Perceptions About CommunIcation with Clinical Team members (CAPACITY) instrument. Questions focus on perceived quality of communication with the health care team and the extent to which caregivers believe that the health care team considers their capacity and preferences in decision making. A confirmatory factor analysis supported a two-factor solution addressing communication and capacity. Internal consistency reliability was .90 for the communication domain and .93 for the capacity domain. Correlations between these two subscales and individual difference measures provided evidence of convergent and discriminant validity. The CAPACITY instrument may be a useful performance measure that quantifies the extent to which caregivers' experience person- and family-centered health care.

Full Text

Duke Authors

Cited Authors

  • Van Houtven, CH; Miller, KEM; O'Brien, EC; Wolff, JL; Lindquist, J; Kabat, M; Campbell-Kotler, M; Henius, J; Voils, CI

Published Date

  • December 2019

Published In

Volume / Issue

  • 76 / 6

Start / End Page

  • 784 - 806

PubMed ID

  • 29262757

Pubmed Central ID

  • 29262757

Electronic International Standard Serial Number (EISSN)

  • 1552-6801

Digital Object Identifier (DOI)

  • 10.1177/1077558717747985


  • eng

Conference Location

  • United States