Models of intragroup conflict in management: A literature review

Journal Article (Journal Article)

The study of intragroup dynamics in management studies views conflict as a contingency process that can benefit or harm a group based of characteristics of the group and context. We review five models of intragroup conflict in management studies. These models include diversity-conflict and behavioral negotiation models that focus primarily on conflict within a group of people; social exchange and transaction cost economics models that focus primarily on conflict within a group of firms; and social dilemma models that focus on conflict in collectives of people, organizations, communities, and generations. The review is constituted by summarizing the insights of each model, foundational papers to each model; the most recent uses and developments of the models in the last decade; the complementarity of these models; and the future research directions.

Full Text

Duke Authors

Cited Authors

  • McCarter, MW; Wade-Benzoni, KA; Kamal, DKF; Bang, HM; Hyde, SJ; Maredia, R

Published Date

  • October 1, 2020

Published In

Volume / Issue

  • 178 /

Start / End Page

  • 925 - 946

International Standard Serial Number (ISSN)

  • 0167-2681

Digital Object Identifier (DOI)

  • 10.1016/j.jebo.2018.04.017

Citation Source

  • Scopus