Control–trust dynamics in organizations: Identifying shared perspectives and charting conceptual fault lines

Published

Journal Article

© 2018, Academy of Management. All rights reserved. Our review of control–trust research reveals that although scholars have advanced our understanding of these dynamics in significant ways, many important questions remain to be answered about these issues. This article contributes to debates in this domain by distilling key findings from existing theoretical perspectives in ways that also highlight important conceptual inconsistencies that are limiting scholars’ capacities to develop a consistent, cumulative knowledge base about control–trust dynamics. To help scholars course-correct and address current challenges in the literature, we identify several potential areas of convergence, present a map of the area’s conceptual landscape, and propose an agenda for future research that provides scholars with suggestions about how to generate more complete and coherent pictures of relationships between control, trust, and performance.

Full Text

Duke Authors

Cited Authors

  • Long, CP; Sitkin, SB

Published Date

  • June 1, 2018

Published In

Volume / Issue

  • 12 / 2

Start / End Page

  • 725 - 751

Electronic International Standard Serial Number (EISSN)

  • 1941-6067

International Standard Serial Number (ISSN)

  • 1941-6520

Digital Object Identifier (DOI)

  • 10.5465/annals.2016.0055

Citation Source

  • Scopus