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Telehealth transformation: COVID-19 and the rise of virtual care.

Publication ,  Journal Article
Wosik, J; Fudim, M; Cameron, B; Gellad, ZF; Cho, A; Phinney, D; Curtis, S; Roman, M; Poon, EG; Ferranti, J; Katz, JN; Tcheng, J
Published in: J Am Med Inform Assoc
June 1, 2020
Published version (DOI) Open Access Copy (Duke) Link to item

The novel coronavirus disease-19 (COVID-19) pandemic has altered our economy, society, and healthcare system. While this crisis has presented the U.S. healthcare delivery system with unprecedented challenges, the pandemic has catalyzed rapid adoption of telehealth, or the entire spectrum of activities used to deliver care at a distance. Using examples reported by U.S. healthcare organizations, including ours, we describe the role that telehealth has played in transforming healthcare delivery during the 3 phases of the U.S. COVID-19 pandemic: (1) stay-at-home outpatient care, (2) initial COVID-19 hospital surge, and (3) postpandemic recovery. Within each of these 3 phases, we examine how people, process, and technology work together to support a successful telehealth transformation. Whether healthcare enterprises are ready or not, the new reality is that virtual care has arrived.

Duke Scholars

Jedrek Wosik
Author Jedrek Wosik Medicine, Cardiology
Marat Fudim
Author Marat Fudim Medicine, Cardiology
Blake Cameron
Author Blake Cameron Medicine, Nephrology
Ziad F. Gellad
Author Ziad F. Gellad Medicine, Gastroenterology
Alex Han Cho
Author Alex Han Cho Medicine, General Internal Medicine
Eric Gon-Chee Poon
Author Eric Gon-Chee Poon Medicine, General Internal Medicine
James Enlou Tcheng
Author James Enlou Tcheng Medicine, Cardiology
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Published In

J Am Med Inform Assoc

DOI

10.1093/jamia/ocaa067

EISSN

1527-974X

Publication Date

June 1, 2020

Volume

27

Issue

6

Start / End Page

957 / 962

Location

England

Related Subject Headings

  • United States
  • Telemedicine
  • SARS-CoV-2
  • Quarantine
  • Pneumonia, Viral
  • Patient Care
  • Pandemics
  • Medical Informatics
  • Humans
  • Delivery of Health Care
 

Citation

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Wosik, J., Fudim, M., Cameron, B., Gellad, Z. F., Cho, A., Phinney, D., … Tcheng, J. (2020). Telehealth transformation: COVID-19 and the rise of virtual care. J Am Med Inform Assoc, 27(6), 957–962. https://doi.org/10.1093/jamia/ocaa067
Wosik, Jedrek, Marat Fudim, Blake Cameron, Ziad F. Gellad, Alex Cho, Donna Phinney, Simon Curtis, et al. “Telehealth transformation: COVID-19 and the rise of virtual care.” J Am Med Inform Assoc 27, no. 6 (June 1, 2020): 957–62. https://doi.org/10.1093/jamia/ocaa067.
Wosik J, Fudim M, Cameron B, Gellad ZF, Cho A, Phinney D, et al. Telehealth transformation: COVID-19 and the rise of virtual care. J Am Med Inform Assoc. 2020 Jun 1;27(6):957–62.
Wosik, Jedrek, et al. “Telehealth transformation: COVID-19 and the rise of virtual care.” J Am Med Inform Assoc, vol. 27, no. 6, June 2020, pp. 957–62. Pubmed, doi:10.1093/jamia/ocaa067.
Wosik J, Fudim M, Cameron B, Gellad ZF, Cho A, Phinney D, Curtis S, Roman M, Poon EG, Ferranti J, Katz JN, Tcheng J. Telehealth transformation: COVID-19 and the rise of virtual care. J Am Med Inform Assoc. 2020 Jun 1;27(6):957–962.
Journal cover image

Published In

J Am Med Inform Assoc

DOI

10.1093/jamia/ocaa067

EISSN

1527-974X

Publication Date

June 1, 2020

Volume

27

Issue

6

Start / End Page

957 / 962

Location

England

Related Subject Headings

  • United States
  • Telemedicine
  • SARS-CoV-2
  • Quarantine
  • Pneumonia, Viral
  • Patient Care
  • Pandemics
  • Medical Informatics
  • Humans
  • Delivery of Health Care