The Potential Impact of Job Automation on Veterans in Vocational Rehabilitation Programs.

Journal Article (Journal Article)

OBJECTIVE: The study aimed to examine the potential impact of job automation on veterans in the largest U.S. vocational rehabilitation program, the Compensated Work Therapy (CWT) program. METHODS: Sixty-two CWT managers were surveyed about common jobs that veterans want and are placed in and about the anticipated impact of job automation on veterans in this program. Probabilistic estimates of job automation were applied to manager responses. RESULTS: The most common jobs veterans want or are placed in have high probabilities of being automated, including housekeeping/janitorial service (66% probability), administrative and clerical tasks (96%), food service (87%-96%), and warehouse positions (98%). Forty percent of managers anticipate that job automation will have negative impacts on job opportunities for veterans; another 15% believe that new jobs will emerge, but education and retraining will be needed. CONCLUSIONS: For adults who need vocational rehabilitation, planning is needed to adjust to the changing landscape of work that automation presents.

Full Text

Duke Authors

Cited Authors

  • Tsai, J; Mehta, K; Elbogen, E

Published Date

  • March 1, 2021

Published In

Volume / Issue

  • 72 / 3

Start / End Page

  • 329 - 332

PubMed ID

  • 32811282

Electronic International Standard Serial Number (EISSN)

  • 1557-9700

Digital Object Identifier (DOI)

  • 10.1176/


  • eng

Conference Location

  • United States