Teaming up in primary care: Membership boundaries, interdependence, and coordination.

OBJECTIVE: Increased demand for quality primary care and value-based payment has prompted interest in implementing primary care teams. Evidence-based recommendations for implementing teams will be critical to successful PA participation. This study sought to describe how primary care providers (PCPs) define team membership boundaries and coordinate tasks. METHODS: This mixed-methods study included 28 PCPs from a primary care network. We analyzed survey data using descriptive statistics and interview data using content analysis. RESULTS: Ninety-six percent of PCPs reported team membership. Team models fell into one of five categories. The predominant coordination mechanism differed by whether coordination was required in a visit or between visits. CONCLUSIONS: Team-based primary care is a strategy for improving access to quality primary care. Most PCPs define team membership based on within-visit task interdependencies. Our findings suggest that team-based interventions can focus on clarifying team membership, increasing interaction between clinicians, and enhancing the electronic health record to facilitate between-visit coordination.

Duke Scholars

Author Ashley Price  

Author Christine M Everett Population Health Sciences

Author Sharron Lee Docherty School of Nursing

Author Perri Anne Morgan Family Medicine and Community Health, Physician Assistant Pr ...

Author Valerie A. Smith Population Health Sciences

Author John B. Anderson Jr. Family Medicine and Community Health, Family Medicine

Author Anthony Joseph Viera Family Medicine and Community Health

Author George Lee Jackson Population Health Sciences