Two-year outcomes following the HIDOC program: expanding outpatient care delivery to meet the needs of medically complex, high-utilizing patients with a broader interprofessional care team.

Journal Article (Journal Article)

This article describes the Highly Individualized Dedicated Onsite Care (HIDOC) intensive primary care program implemented at a university clinic, comprising (a) care by an interprofessional team, (b) new logistical capacity, and (c) clinician skills training. Measured outcomes include Emergency Department (ED) visits and hospitalizations at a university and a community hospital over 2 years, using a within-subjects design. We demonstrate decreased hospitalizations at the University Hospital, and a decrease in ED visits at both sites. Team-based strategies to provide intensive primary care can decrease utilization, allowing for greater continuity of care.

Full Text

Duke Authors

Cited Authors

  • Seidenfeld, J; Driscoll, C; Germino, L; Nickolopoulos, E; Keck, V; Dillard, J; Brown, G; Bowlby, L; Cho, A

Published Date

  • 2023

Published In

Volume / Issue

  • 37 / 1

Start / End Page

  • 160 - 163

PubMed ID

  • 35225140

Electronic International Standard Serial Number (EISSN)

  • 1469-9567

Digital Object Identifier (DOI)

  • 10.1080/13561820.2022.2038550


  • eng

Conference Location

  • England