Knowledge management strategies: Enhancing knowledge transfer to clinicians and patients.

Published

Journal Article

At Intermountain Healthcare (Intermountain), executive clinical content experts are responsible for disseminating consistent evidence-based clinical content throughout the enterprise at the point-of-care. With a paper-based system it was difficult to ensure that current information was received and was being used in practice. With electronic information systems multiple applications were supplying similar, but different, vendor-licensed and locally-developed content. These issues influenced the consistency of clinical practice within the enterprise, jeopardized patient and clinician safety, and exposed the enterprise and its employees to potential financial penalties. In response to these issues Intermountain is developing a knowledge management infrastructure providing tools and services to support clinical content development, deployment, maintenance, and communication. The Intermountain knowledge management philosophy includes strategies guiding clinicians and consumers of health information to relevant best practice information with the intention of changing behaviors. This paper presents three case studies describing different information management problems identified within Intermountain, methods used to solve the problems, implementation challenges, and the current status of each project.

Full Text

Duke Authors

Cited Authors

  • Roemer, LK; Rocha, RA; Del Fiol, G; Bradshaw, RL; Hanna, TP; Hulse, NC

Published Date

  • 2006

Published In

Volume / Issue

  • 122 /

Start / End Page

  • 440 - 444

PubMed ID

  • 17102296

Pubmed Central ID

  • 17102296

International Standard Serial Number (ISSN)

  • 0926-9630

Language

  • eng

Conference Location

  • Netherlands