Perceived helpfulness of messages on a community-based telephone support service for ex-smokers.

Journal Article (Journal Article)

Callers to a community-based telephone support service for ex-smokers evaluated the perceived helpfulness of six categories of taped messages. These categories were: behavioral coping, cognitive coping, negative health, positive health, informational, and supportive. Supportive messages were rated as significantly more helpful than negative health, informational, and behavioral coping. The implications of these findings are discussed.

Full Text

Duke Authors

Cited Authors

  • Shapiro, RM; Ossip-Klein, DJ; Gerrity, ET; Stiggins, J

Published Date

  • 1985

Published In

Volume / Issue

  • 20 / 11-12

Start / End Page

  • 1837 - 1847

PubMed ID

  • 3833816

International Standard Serial Number (ISSN)

  • 0020-773X

Digital Object Identifier (DOI)

  • 10.3109/10826088509047269


  • eng

Conference Location

  • United States