Factors associated with primary care residents' satisfaction with their training.

Published

Journal Article

BACKGROUND AND OBJECTIVES: Satisfaction is known to impact work performance, learning, recruitment, and retention. This study identifies the factors associated with primary care residents' satisfaction with their training. METHODS: We used a cross-sectional survey based on the Price-Mueller model of job satisfaction. The model included 14 job characteristics, four personal characteristics, and four demographic factors. Data were collected in February and March 1996 from residents in three primary care training programs (family practice, pediatrics, and internal medicine) at a large academic medical center. The same standardized, self-administered questionnaires were used in all three departments. RESULTS: Seventy-five percent (n = 119) of the residents returned questionnaires. Five job characteristics were positively associated with resident satisfaction: continuity of care, autonomy, collegiality, work that encourages professional growth, and work group loyalty. Role conflict, a sixth job characteristic, was negatively associated with satisfaction. The personal characteristic of having an optimistic outlook on life was also positively associated with satisfaction. The model explained 66% of the variation in self-reported satisfaction. CONCLUSIONS: The satisfaction of the residents was significantly associated with six job characteristics and one personal factor. Interventions based on these job characteristics may increase resident satisfaction and may lead to better patient outcomes, better work performance, greater patient satisfaction, and more success in recruiting top students into a residency.

Full Text

Duke Authors

Cited Authors

  • Randall, CS; Bergus, GR; Schlechte, JA; McGuinness, G; Mueller, CW

Published Date

  • November 1997

Published In

Volume / Issue

  • 29 / 10

Start / End Page

  • 730 - 735

PubMed ID

  • 9397364

Pubmed Central ID

  • 9397364

International Standard Serial Number (ISSN)

  • 0742-3225

Language

  • eng

Conference Location

  • United States