THE IMPACTS OF CUSTOMERS’ DELAY-RISK SENSITIVITIES ON A QUEUE WITH BALKING

Published

Journal Article

Full Text

Duke Authors

Cited Authors

  • Guo, P; Zipkin, P

Published Date

  • July 2009

Published In

Volume / Issue

  • 23 / 03

Start / End Page

  • 409 - 409

Published By

Electronic International Standard Serial Number (EISSN)

  • 1469-8951

International Standard Serial Number (ISSN)

  • 0269-9648

Digital Object Identifier (DOI)

  • 10.1017/s0269964809000254

Language

  • en