The effects of information on a queue with balking and phase-type service times
Publication
, Journal Article
Guo, P; Zipkin, P
Published in: Naval Research Logistics
August 1, 2008
This article generalizes the models in Guo and Zipkin, who focus on exponential service times, to systems with phase-type service times. Each arriving customer decides whether to stay or balk based on his expected waiting cost, conditional on the information provided. We show how to compute the throughput and customers' average utility in each case. We then obtain some analytical and numerical results to assess the effect of more or less information. We also show that service-time variability degrades the system's performance. © 2008 Wiley Periodicals, Inc.
Duke Scholars
Published In
Naval Research Logistics
DOI
EISSN
1520-6750
ISSN
0894-069X
Publication Date
August 1, 2008
Volume
55
Issue
5
Start / End Page
406 / 411
Related Subject Headings
- Logistics & Transportation
- 4901 Applied mathematics
- 3509 Transportation, logistics and supply chains
- 1503 Business and Management
- 0103 Numerical and Computational Mathematics
- 0102 Applied Mathematics
Citation
APA
Chicago
ICMJE
MLA
NLM
Guo, P., & Zipkin, P. (2008). The effects of information on a queue with balking and phase-type service times. Naval Research Logistics, 55(5), 406–411. https://doi.org/10.1002/nav.20291
Guo, P., and P. Zipkin. “The effects of information on a queue with balking and phase-type service times.” Naval Research Logistics 55, no. 5 (August 1, 2008): 406–11. https://doi.org/10.1002/nav.20291.
Guo P, Zipkin P. The effects of information on a queue with balking and phase-type service times. Naval Research Logistics. 2008 Aug 1;55(5):406–11.
Guo, P., and P. Zipkin. “The effects of information on a queue with balking and phase-type service times.” Naval Research Logistics, vol. 55, no. 5, Aug. 2008, pp. 406–11. Scopus, doi:10.1002/nav.20291.
Guo P, Zipkin P. The effects of information on a queue with balking and phase-type service times. Naval Research Logistics. 2008 Aug 1;55(5):406–411.
Published In
Naval Research Logistics
DOI
EISSN
1520-6750
ISSN
0894-069X
Publication Date
August 1, 2008
Volume
55
Issue
5
Start / End Page
406 / 411
Related Subject Headings
- Logistics & Transportation
- 4901 Applied mathematics
- 3509 Transportation, logistics and supply chains
- 1503 Business and Management
- 0103 Numerical and Computational Mathematics
- 0102 Applied Mathematics