Beyond Fairness: The Criterion Problem in Research on Dispute Intervention


Journal Article

Recent research has demonstrated that parties to a dispute attend to, and make evaluations of, the procedures that are used to resolve disputes. A central focus of this research has been on procedural and distributive fairness. Two studies were conducted in an attempt to identify criteria used by parties to organizational disputes to choose and evaluate dispute resolution procedures. Sixteen criteria were identified, including fairness. In a third study, these criteria were also found to be relevant to police officers involved in crisis intervention. Discussion focuses on the implication of these findings for theories of dispute resolution, for general issues in the psychology of fairness, and for practical concerns. Copyright © 1983, Wiley Blackwell. All rights reserved

Full Text

Duke Authors

Cited Authors

  • Lissak, RI; Sheppard, BH

Published Date

  • January 1, 1983

Published In

Volume / Issue

  • 13 / 1

Start / End Page

  • 45 - 65

Electronic International Standard Serial Number (EISSN)

  • 1559-1816

International Standard Serial Number (ISSN)

  • 0021-9029

Digital Object Identifier (DOI)

  • 10.1111/j.1559-1816.1983.tb00886.x

Citation Source

  • Scopus