Bolstering and restoring feelings of competence via the IKEA effect

Journal Article (Journal Article)

We examine the underlying process behind the IKEA effect, which is defined as consumers' willingness to pay more for self-created products than for identical products made by others, and explore the factors that influence both consumers' willingness to engage in self-creation and the utility that they derive from such activities. We propose that creating products fulfills consumers' psychological need to signal competence to themselves and to others, and that feelings of competence associated with self-created products lead to their increased valuation. We demonstrate that the feelings of competence that arise from assembling products mediate their increased value (Experiment 1), that affirming consumers' sense of self decreases the value they derive from their creations (Experiment 2), and that threatening consumers' sense of self increases their propensity to make things themselves (Experiments 3A and 3B). © 2012 Elsevier B.V.

Full Text

Duke Authors

Cited Authors

  • Mochon, D; Norton, MI; Ariely, D

Published Date

  • December 1, 2012

Published In

Volume / Issue

  • 29 / 4

Start / End Page

  • 363 - 369

International Standard Serial Number (ISSN)

  • 0167-8116

Digital Object Identifier (DOI)

  • 10.1016/j.ijresmar.2012.05.001

Citation Source

  • Scopus