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Which Spoken Language Markers Identify Deception in High-Stakes Settings? Evidence From Earnings Conference Calls

Publication ,  Journal Article
Burgoon, J; Mayew, WJ; Giboney, JS; Elkins, AC; Moffitt, K; Dorn, B; Byrd, M; Spitzley, L
Published in: Journal of Language and Social Psychology
March 1, 2016

Quarterly conference calls where corporate executives discuss earnings that are later found to be misreported offer an excellent test bed for determining if automated linguistic and vocalic analysis tools can identify potentially fraudulent utterances in prepared versus unscripted remarks. Earnings conference calls from one company that restated their financial reports and were accused of making misleading statements were annotated as restatement-relevant (or not) and as prepared (presentation) or unprepared (Q&A) responses. We submitted more than 1,000 utterances to automated analysis to identify distinct linguistic and vocalic features that characterize various types of utterances. Restatement-related utterances differed significantly on many vocal and linguistic dimensions. These results support the value of language and vocal features in identifying potentially fraudulent utterances and suggest important interplay between utterances that are unscripted responses rather than rehearsed statements.

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Published In

Journal of Language and Social Psychology

DOI

EISSN

1552-6526

ISSN

0261-927X

Publication Date

March 1, 2016

Volume

35

Issue

2

Start / End Page

123 / 157

Related Subject Headings

  • Social Psychology
  • 52 Psychology
  • 47 Language, communication and culture
  • 20 Language, Communication and Culture
  • 17 Psychology and Cognitive Sciences
 

Citation

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Burgoon, J., Mayew, W. J., Giboney, J. S., Elkins, A. C., Moffitt, K., Dorn, B., … Spitzley, L. (2016). Which Spoken Language Markers Identify Deception in High-Stakes Settings? Evidence From Earnings Conference Calls. Journal of Language and Social Psychology, 35(2), 123–157. https://doi.org/10.1177/0261927X15586792
Burgoon, J., W. J. Mayew, J. S. Giboney, A. C. Elkins, K. Moffitt, B. Dorn, M. Byrd, and L. Spitzley. “Which Spoken Language Markers Identify Deception in High-Stakes Settings? Evidence From Earnings Conference Calls.” Journal of Language and Social Psychology 35, no. 2 (March 1, 2016): 123–57. https://doi.org/10.1177/0261927X15586792.
Burgoon J, Mayew WJ, Giboney JS, Elkins AC, Moffitt K, Dorn B, et al. Which Spoken Language Markers Identify Deception in High-Stakes Settings? Evidence From Earnings Conference Calls. Journal of Language and Social Psychology. 2016 Mar 1;35(2):123–57.
Burgoon, J., et al. “Which Spoken Language Markers Identify Deception in High-Stakes Settings? Evidence From Earnings Conference Calls.” Journal of Language and Social Psychology, vol. 35, no. 2, Mar. 2016, pp. 123–57. Scopus, doi:10.1177/0261927X15586792.
Burgoon J, Mayew WJ, Giboney JS, Elkins AC, Moffitt K, Dorn B, Byrd M, Spitzley L. Which Spoken Language Markers Identify Deception in High-Stakes Settings? Evidence From Earnings Conference Calls. Journal of Language and Social Psychology. 2016 Mar 1;35(2):123–157.
Journal cover image

Published In

Journal of Language and Social Psychology

DOI

EISSN

1552-6526

ISSN

0261-927X

Publication Date

March 1, 2016

Volume

35

Issue

2

Start / End Page

123 / 157

Related Subject Headings

  • Social Psychology
  • 52 Psychology
  • 47 Language, communication and culture
  • 20 Language, Communication and Culture
  • 17 Psychology and Cognitive Sciences