AN APPLICATION OF QUEUING THEORY TO A CONGESTION PROBLEM IN AN OUTPATIENT CLINIC
Publication
, Journal Article
Keller, TF; Laughhunn, DJ
Published in: Decision Sciences
January 1, 1973
The purpose of this paper is to discuss an application of queuing theory as an analytical framework for evaluating the adequacy of physician capacity in an outpatient clinic for medically indigent patients. Specific attention is given to the problems of parameter estimation including service and waiting cost. A method is also discussed whereby the relationship of physician cost and patient waiting cost may be imputed after the fact from observation of actual clinic operations. Copyright © 1973, Wiley Blackwell. All rights reserved
Duke Scholars
Published In
Decision Sciences
DOI
EISSN
1540-5915
ISSN
0011-7315
Publication Date
January 1, 1973
Volume
4
Issue
3
Start / End Page
379 / 394
Related Subject Headings
- Business & Management
- 35 Commerce, management, tourism and services
- 1505 Marketing
- 1504 Commercial Services
- 1503 Business and Management
Citation
APA
Chicago
ICMJE
MLA
NLM
Keller, T. F., & Laughhunn, D. J. (1973). AN APPLICATION OF QUEUING THEORY TO A CONGESTION PROBLEM IN AN OUTPATIENT CLINIC. Decision Sciences, 4(3), 379–394. https://doi.org/10.1111/j.1540-5915.1973.tb00563.x
Keller, T. F., and D. J. Laughhunn. “AN APPLICATION OF QUEUING THEORY TO A CONGESTION PROBLEM IN AN OUTPATIENT CLINIC.” Decision Sciences 4, no. 3 (January 1, 1973): 379–94. https://doi.org/10.1111/j.1540-5915.1973.tb00563.x.
Keller TF, Laughhunn DJ. AN APPLICATION OF QUEUING THEORY TO A CONGESTION PROBLEM IN AN OUTPATIENT CLINIC. Decision Sciences. 1973 Jan 1;4(3):379–94.
Keller, T. F., and D. J. Laughhunn. “AN APPLICATION OF QUEUING THEORY TO A CONGESTION PROBLEM IN AN OUTPATIENT CLINIC.” Decision Sciences, vol. 4, no. 3, Jan. 1973, pp. 379–94. Scopus, doi:10.1111/j.1540-5915.1973.tb00563.x.
Keller TF, Laughhunn DJ. AN APPLICATION OF QUEUING THEORY TO A CONGESTION PROBLEM IN AN OUTPATIENT CLINIC. Decision Sciences. 1973 Jan 1;4(3):379–394.
Published In
Decision Sciences
DOI
EISSN
1540-5915
ISSN
0011-7315
Publication Date
January 1, 1973
Volume
4
Issue
3
Start / End Page
379 / 394
Related Subject Headings
- Business & Management
- 35 Commerce, management, tourism and services
- 1505 Marketing
- 1504 Commercial Services
- 1503 Business and Management