The Positive Effect of Resilience on Stress and Business Outcomes in Difficult Work Environments.
OBJECTIVE: To examine whether resilience has a protective effect in difficult work environments. METHODS: A survey of 2063 individuals measured individual resilience, stress, burnout, sleep problems, likelihood of depression, job satisfaction, intent to quit, absences, and productivity. It also measured work characteristics: job demands, job influence, and social support. Multivariate and logistic regression models examined the main effects and interactions of resilience and job characteristics. RESULTS: High strain work environments (high demand, low influence, and low support) have an unfavorable effect on all outcomes. Resilience has a protective effect on all outcomes. For stress, burnout, and sleep, higher resilience has a more protective effect under low-strain conditions. For depression, absence and productivity, resilience has a more protective effect when job strain is high. CONCLUSIONS: Workers with high resilience have better outcomes in difficult work environments.
Duke Scholars
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- Workload
- Surveys and Questionnaires
- Stress, Psychological
- Social Support
- Sleep Wake Disorders
- Resilience, Psychological
- Protective Factors
- Professional Autonomy
- Occupational Diseases
- Middle Aged
Citation
Published In
DOI
EISSN
Publication Date
Volume
Issue
Start / End Page
Location
Related Subject Headings
- Workload
- Surveys and Questionnaires
- Stress, Psychological
- Social Support
- Sleep Wake Disorders
- Resilience, Psychological
- Protective Factors
- Professional Autonomy
- Occupational Diseases
- Middle Aged