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“They Are Underpaid and Understaffed”: How Clients Interpret Encounters with Street-Level Bureaucrats

Publication ,  Journal Article
Barnes, CY; Henly, JR
Published in: Journal of Public Administration Research and Theory
March 10, 2018

Published In

Journal of Public Administration Research and Theory

ISSN

1053-1858

Publication Date

March 10, 2018

Volume

28

Issue

2

Start / End Page

165 / 181

Publisher

Oxford University Press (OUP)

Related Subject Headings

  • Political Science & Public Administration
  • 4408 Political science
  • 4407 Policy and administration
  • 1606 Political Science
  • 1605 Policy and Administration
  • 1503 Business and Management
 

Citation

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ICMJE
MLA
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Barnes, C. Y., & Henly, J. R. (2018). “They Are Underpaid and Understaffed”: How Clients Interpret Encounters with Street-Level Bureaucrats. Journal of Public Administration Research and Theory, 28(2), 165–181.
Barnes, C. Y., and J. R. Henly. ““They Are Underpaid and Understaffed”: How Clients Interpret Encounters with Street-Level Bureaucrats.” Journal of Public Administration Research and Theory 28, no. 2 (March 10, 2018): 165–81.
Barnes CY, Henly JR. “They Are Underpaid and Understaffed”: How Clients Interpret Encounters with Street-Level Bureaucrats. Journal of Public Administration Research and Theory. 2018 Mar 10;28(2):165–81.
Barnes, C. Y., and J. R. Henly. ““They Are Underpaid and Understaffed”: How Clients Interpret Encounters with Street-Level Bureaucrats.” Journal of Public Administration Research and Theory, vol. 28, no. 2, Oxford University Press (OUP), Mar. 2018, pp. 165–81.
Barnes CY, Henly JR. “They Are Underpaid and Understaffed”: How Clients Interpret Encounters with Street-Level Bureaucrats. Journal of Public Administration Research and Theory. Oxford University Press (OUP); 2018 Mar 10;28(2):165–181.
Journal cover image

Published In

Journal of Public Administration Research and Theory

ISSN

1053-1858

Publication Date

March 10, 2018

Volume

28

Issue

2

Start / End Page

165 / 181

Publisher

Oxford University Press (OUP)

Related Subject Headings

  • Political Science & Public Administration
  • 4408 Political science
  • 4407 Policy and administration
  • 1606 Political Science
  • 1605 Policy and Administration
  • 1503 Business and Management