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A Spectrum of Stakeholder Perspective Taking in Early-Stage Design

Publication ,  Conference
Rieken, E; Bond, K; Best, RM; Burleson, G; Brubaker, ER
Published in: Proceedings of the Design Society
July 1, 2023

Stakeholder perspective taking is a critical skill in early-stage problem exploration and framing. We examined stakeholder perspective taking within an early-stage design team of engineers at NASA to begin to understand in what ways and under what conditions designers adopt stakeholder perspectives in the context of professional engineering organizations. Our findings identify a spectrum of perspective taking during problem framing deliberations that ranges from (1) fully taking the stakeholder's point of view (POV), (2) interpreting the stakeholder's POV using the designer's POV, (3) implanting the stakeholder's POV into the designer's POV, to (4) fully taking the designer's own POV. We also identify and describe conditions that appeared to encourage or hinder perspective taking in this setting. These findings are significant because they suggest ways to gauge and encourage the skill of stakeholder perspective taking among professional engineers working on real-world design challenges with societal implications.

Duke Scholars

Published In

Proceedings of the Design Society

DOI

Publication Date

July 1, 2023

Volume

3

Start / End Page

395 / 404

Publisher

Cambridge University Press

Conference Name

International Conference on Engineering Design
 

Citation

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Rieken, E., Bond, K., Best, R. M., Burleson, G., & Brubaker, E. R. (2023). A Spectrum of Stakeholder Perspective Taking in Early-Stage Design. In Proceedings of the Design Society (Vol. 3, pp. 395–404). Cambridge University Press. https://doi.org/10.1017/pds.2023.40
Rieken, Elizabeth, Kathleen Bond, Rachel Moore Best, Grace Burleson, and Eric Reynolds Brubaker. “A Spectrum of Stakeholder Perspective Taking in Early-Stage Design.” In Proceedings of the Design Society, 3:395–404. Cambridge University Press, 2023. https://doi.org/10.1017/pds.2023.40.
Rieken E, Bond K, Best RM, Burleson G, Brubaker ER. A Spectrum of Stakeholder Perspective Taking in Early-Stage Design. In: Proceedings of the Design Society. Cambridge University Press; 2023. p. 395–404.
Rieken, Elizabeth, et al. “A Spectrum of Stakeholder Perspective Taking in Early-Stage Design.” Proceedings of the Design Society, vol. 3, Cambridge University Press, 2023, pp. 395–404. Manual, doi:10.1017/pds.2023.40.
Rieken E, Bond K, Best RM, Burleson G, Brubaker ER. A Spectrum of Stakeholder Perspective Taking in Early-Stage Design. Proceedings of the Design Society. Cambridge University Press; 2023. p. 395–404.

Published In

Proceedings of the Design Society

DOI

Publication Date

July 1, 2023

Volume

3

Start / End Page

395 / 404

Publisher

Cambridge University Press

Conference Name

International Conference on Engineering Design