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Design, implementation, and evaluation of population-specific telehealth nursing services.

Publication ,  Journal Article
Vinson, MH; McCallum, R; Thornlow, DK; Champagne, MT
Published in: Nursing economic$
September 2011

An implementation project was conducted to introduce a structure for telehealth nursing practice (TNP) which would address the specific needs of complex endocrinology patients in a hospital-based clinic. Outcomes of the pilot study include analysis of 727 advice calls, survey responses from a sample of 101 patients, and feedback from 9 providers. Results support current evidence that disease management needs of chronically ill patients include prescription refills, medication and symptom management, lab results, and patient education. 81.2% of patients rated satisfaction with telehealth nursing services as very high or high. A statistically significant relationship was found between timeliness of response and patient satisfaction. A focus on care coordination provided through telehealth nursing services may emerge as an important element in the care of chronically ill patient populations.

Duke Scholars

Published In

Nursing economic$

ISSN

0746-1739

Publication Date

September 2011

Volume

29

Issue

5

Start / End Page

265 / 272

Related Subject Headings

  • United States
  • Telenursing
  • Program Evaluation
  • Pilot Projects
  • Patient Satisfaction
  • Nursing
  • Metabolic Diseases
  • Male
  • Humans
  • Hotlines
 

Citation

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Vinson, M. H., McCallum, R., Thornlow, D. K., & Champagne, M. T. (2011). Design, implementation, and evaluation of population-specific telehealth nursing services. Nursing Economic$, 29(5), 265–272.
Vinson, Mary H., Rex McCallum, Deirdre K. Thornlow, and Mary T. Champagne. “Design, implementation, and evaluation of population-specific telehealth nursing services.Nursing Economic$ 29, no. 5 (September 2011): 265–72.
Vinson MH, McCallum R, Thornlow DK, Champagne MT. Design, implementation, and evaluation of population-specific telehealth nursing services. Nursing economic$. 2011 Sep;29(5):265–72.
Vinson, Mary H., et al. “Design, implementation, and evaluation of population-specific telehealth nursing services.Nursing Economic$, vol. 29, no. 5, Sept. 2011, pp. 265–72.
Vinson MH, McCallum R, Thornlow DK, Champagne MT. Design, implementation, and evaluation of population-specific telehealth nursing services. Nursing economic$. 2011 Sep;29(5):265–272.

Published In

Nursing economic$

ISSN

0746-1739

Publication Date

September 2011

Volume

29

Issue

5

Start / End Page

265 / 272

Related Subject Headings

  • United States
  • Telenursing
  • Program Evaluation
  • Pilot Projects
  • Patient Satisfaction
  • Nursing
  • Metabolic Diseases
  • Male
  • Humans
  • Hotlines