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The power of strangers: The effect of incidental consumer brand encounters on brand choice

Publication ,  Journal Article
Ferraro, R; Bettman, JR; Chartrand, TL
Published in: Journal of Consumer Research
February 1, 2009

In the course of daily encounters with other consumers, an individual may be incidentally exposed to various brands. We refer to these situations as incidental consumer brand encounters (ICBEs). This research examines how ICBEs influence brand choice. Four studies provide evidence that repeated exposure to simulated ICBEs increases choice of the focal brand for people not aware of the brand exposure, that perceptual fluency underlies these effects, and that these effects are moderated by percevers' automatic responses to the type of user observed with the brand. © 2008 by JOURNAL OF CONSUMER RESEARCH, Inc.

Duke Scholars

Published In

Journal of Consumer Research

DOI

ISSN

0093-5301

Publication Date

February 1, 2009

Volume

35

Issue

5

Start / End Page

729 / 741

Related Subject Headings

  • Marketing
  • 3506 Marketing
  • 1701 Psychology
  • 1506 Tourism
  • 1505 Marketing
 

Citation

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Ferraro, R., Bettman, J. R., & Chartrand, T. L. (2009). The power of strangers: The effect of incidental consumer brand encounters on brand choice. Journal of Consumer Research, 35(5), 729–741. https://doi.org/10.1086/592944
Ferraro, R., J. R. Bettman, and T. L. Chartrand. “The power of strangers: The effect of incidental consumer brand encounters on brand choice.” Journal of Consumer Research 35, no. 5 (February 1, 2009): 729–41. https://doi.org/10.1086/592944.
Ferraro R, Bettman JR, Chartrand TL. The power of strangers: The effect of incidental consumer brand encounters on brand choice. Journal of Consumer Research. 2009 Feb 1;35(5):729–41.
Ferraro, R., et al. “The power of strangers: The effect of incidental consumer brand encounters on brand choice.” Journal of Consumer Research, vol. 35, no. 5, Feb. 2009, pp. 729–41. Scopus, doi:10.1086/592944.
Ferraro R, Bettman JR, Chartrand TL. The power of strangers: The effect of incidental consumer brand encounters on brand choice. Journal of Consumer Research. 2009 Feb 1;35(5):729–741.
Journal cover image

Published In

Journal of Consumer Research

DOI

ISSN

0093-5301

Publication Date

February 1, 2009

Volume

35

Issue

5

Start / End Page

729 / 741

Related Subject Headings

  • Marketing
  • 3506 Marketing
  • 1701 Psychology
  • 1506 Tourism
  • 1505 Marketing