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Thinking about values in prospect and retrospect: Maximizing experienced utility

Publication ,  Journal Article
Huber, J; Lynch, J; Corfman, K; Feldman, J; Holbrook, MB; Lehmann, D; Munier, B; Schkade, D; Simonson, I
Published in: Marketing Letters
January 1, 1997

Decision-makers often do not or cannot predict at the time of choice how their tastes may change by the time the outcomes are experienced. This paper explores the implications of making decisions by maximizing experienced utility ex post rather than ex ante. Focusing on being satisfied with choice in retrospect results in quite different kinds of problems than a prospective orientation that projects one's current preferences into the future. We examine a number of ways that people can easily mistake their reactions to outcomes in the future, and propose a series of hypotheses related to how people will be dissatisfied with their choices. Finally, we relate these barriers to good decisions to prescriptive processes that assist people in making decisions with which they will be happy in the future.

Duke Scholars

Published In

Marketing Letters

DOI

ISSN

0923-0645

Publication Date

January 1, 1997

Volume

8

Issue

3

Start / End Page

323 / 334

Related Subject Headings

  • Marketing
  • 3506 Marketing
  • 1505 Marketing
 

Citation

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ICMJE
MLA
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Huber, J., Lynch, J., Corfman, K., Feldman, J., Holbrook, M. B., Lehmann, D., … Simonson, I. (1997). Thinking about values in prospect and retrospect: Maximizing experienced utility. Marketing Letters, 8(3), 323–334. https://doi.org/10.1023/A:1007964630841
Huber, J., J. Lynch, K. Corfman, J. Feldman, M. B. Holbrook, D. Lehmann, B. Munier, D. Schkade, and I. Simonson. “Thinking about values in prospect and retrospect: Maximizing experienced utility.” Marketing Letters 8, no. 3 (January 1, 1997): 323–34. https://doi.org/10.1023/A:1007964630841.
Huber J, Lynch J, Corfman K, Feldman J, Holbrook MB, Lehmann D, et al. Thinking about values in prospect and retrospect: Maximizing experienced utility. Marketing Letters. 1997 Jan 1;8(3):323–34.
Huber, J., et al. “Thinking about values in prospect and retrospect: Maximizing experienced utility.” Marketing Letters, vol. 8, no. 3, Jan. 1997, pp. 323–34. Scopus, doi:10.1023/A:1007964630841.
Huber J, Lynch J, Corfman K, Feldman J, Holbrook MB, Lehmann D, Munier B, Schkade D, Simonson I. Thinking about values in prospect and retrospect: Maximizing experienced utility. Marketing Letters. 1997 Jan 1;8(3):323–334.
Journal cover image

Published In

Marketing Letters

DOI

ISSN

0923-0645

Publication Date

January 1, 1997

Volume

8

Issue

3

Start / End Page

323 / 334

Related Subject Headings

  • Marketing
  • 3506 Marketing
  • 1505 Marketing