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Robyn Caplan

Assistant Professor in the Sanford School of Public Policy
Sanford School of Public Policy
111 Sanford Bldg., Durham, NC 27708

Overview


Robyn Caplan is an Assistant Professor at Duke University's Sanford School of Public Policy, and a Senior Lecturing Fellow in the Center for Science & Society at Duke University. She is also a Researcher Affiliate at Data & Society Research Institute, where she worked as a Senior Researcher, an Affiliate at the Center for Information Technology and Policy at UNC-Chapel Hill, and a founding member of the Platform Governance Research Network. She received her PhD from the School of Communication and Information at Rutgers University. She conducts research at the intersection of platform governance and media policy. Her research examines the impact of inter-and-intra-organizational behavior on platform governance and content moderation. Her most recent work examines the history of the verified badge (the blue checkmark) at platforms. 

Caplan’s work has been published in journals such as the International Journal of Communications, Social Media + Society, First MondayBig Data & Society, and Feminist Media Studies. Her work has been featured by publications like The Washington Post, The New York Times, Wired, NBC, and Al Jazeera. She has conducted research on a variety of issues regarding data-centric technological development on society, including government data policies, media manipulation, and the use of data in policing.

Current Appointments & Affiliations


Assistant Professor in the Sanford School of Public Policy · 2023 - Present Sanford School of Public Policy
Senior Lecturing Fellow in the Duke Initiative for Science & Society · 2023 - Present Duke Science & Society, University Initiatives & Academic Support Units

In the News


Published October 2, 2023
Teaching Digital Media Policy to Students Who Grew Up on Social Media Apps
Published February 2, 2023
Scholars: TikTok Ban Not a Panacea But Could Prompt Important Data Privacy Conversations

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Recent Publications


Taking back and giving back on TikTok: Algorithmic mutual aid in the platform economy

Journal Article New Media and Society · January 1, 2024 This article explores three genres of TikTok content in which creators and users collaborate to re(direct) the value they create on-platform toward specific needs, people, and causes. Drawing from literatures on platform economies, user and creator labor, ... Full text Cite

Networked Platform Governance: The Construction of the Democratic Platform

Journal Article International Journal of Communication · January 1, 2023 Over the last several years, concerns about the credibility or trustworthiness of information online have been mounting. At the center of these concerns were questions about the role platform companies—particularly search and social media—should play in co ... Cite

Tiered Governance and Demonetization: The Shifting Terms of Labor and Compensation in the Platform Economy

Journal Article Social Media and Society · April 1, 2020 Social media platforms have profoundly transformed cultural production, in part by restructuring the terms by which culture is distributed and paid for. In this article, we examine the YouTube Partner Program and the controversies around the “demonetizatio ... Full text Open Access Cite
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Education, Training & Certifications


Rutgers University · 2021 Ph.D.
New York University · 2012 M.A.
University of Toronto (Canada) · 2008 B.Sc.