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Voice over IP: how computing technology is being used in mobile communications.

Publication ,  Journal Article
Johnson, W
Published in: Journal of healthcare information management : JHIM
January 2005

This article explains how computing technology was used to address the need for mobile communications among nursing staff. In 2004, nursing staff at Fauquier Hospital relocated from one nursing floor in an older building to two floors in a new structure. This resulted in complaints and supervision issues as nursing managers, who had previously been relatively sedentary, now became quite mobile as they attempted to control nursing operations on two separate floors. Complaints arose from several sources. Nursing staff and managers both complained about the increased difficulty in communicating with each other Physicians expressed frustration to hospital administration at playing "telephone tag" with managers. The solution involved Internet Protocol technology that is in widespread use on most computer networks. The article details how this technology was selected over several other communications technologies and used to implement wireless telephony over the hospital's existing computer network. It reviews key standards and technologies and issues surrounding their use. Finally, the article demonstrates how this computing technology improved patient care by facilitating mobile communications.

Duke Scholars

Published In

Journal of healthcare information management : JHIM

EISSN

1943-734X

ISSN

1099-811X

Publication Date

January 2005

Volume

19

Issue

4

Start / End Page

24 / 31

Related Subject Headings

  • Voice
  • United States
  • Telecommunications
  • Nursing Staff, Hospital
  • Information Systems
  • Diffusion of Innovation
 

Citation

APA
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ICMJE
MLA
NLM
Johnson, W. (2005). Voice over IP: how computing technology is being used in mobile communications. Journal of Healthcare Information Management : JHIM, 19(4), 24–31.
Johnson, William. “Voice over IP: how computing technology is being used in mobile communications.Journal of Healthcare Information Management : JHIM 19, no. 4 (January 2005): 24–31.
Johnson W. Voice over IP: how computing technology is being used in mobile communications. Journal of healthcare information management : JHIM. 2005 Jan;19(4):24–31.
Johnson, William. “Voice over IP: how computing technology is being used in mobile communications.Journal of Healthcare Information Management : JHIM, vol. 19, no. 4, Jan. 2005, pp. 24–31.
Johnson W. Voice over IP: how computing technology is being used in mobile communications. Journal of healthcare information management : JHIM. 2005 Jan;19(4):24–31.

Published In

Journal of healthcare information management : JHIM

EISSN

1943-734X

ISSN

1099-811X

Publication Date

January 2005

Volume

19

Issue

4

Start / End Page

24 / 31

Related Subject Headings

  • Voice
  • United States
  • Telecommunications
  • Nursing Staff, Hospital
  • Information Systems
  • Diffusion of Innovation