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Predictive factors for care intensification in a no co-pay physical therapy model for musculoskeletal pain.

Journal articles  - Journal Article
Lentz, TA; Alhanti, B; Ikeaba, U; Lutz, A; George, SZ; Cook, C; Thigpen, C
Published in: BMC Health Serv Res
March 26, 2026

BACKGROUND: Musculoskeletal pain conditions are prevalent and costly, with practice guidelines consistently recommending non-pharmacologic interventions as first-line treatments. Physical therapists are common providers of non-pharmacologic pain care, and early access to their services is believed to reduce the risk of care intensification, including opioid use, injections, surgery, and emergency department visits. New programs that remove visit copays to encourage early use of physical therapy are being implemented, but intensification rates and predictors of intensification among patients that use these programs are poorly understood. This study aims to (1) describe care intensification rates and (2) identify patient-level factors associated with the intensification of care among beneficiaries using a program that removes co-pays to promote early access physical therapy for musculoskeletal conditions. METHODS: A secondary analysis was conducted using retrospective health care claims and registry data from patients initiating care in a no co-pay physical therapy program. The study included patients (n = 1,171) treated for musculoskeletal conditions between April 2020 and June 2021. Care intensification was defined as the receipt of advanced imaging, injections, surgery, or opioid prescriptions within 30 days and 12 months following the initiation of physical therapy. RESULTS: In the 12 months following program initiation, 13.1% of patients experienced care intensification to advanced imaging, 7.5% underwent surgery, 17.3% received injections, and 10.3% were prescribed new opioids. Overall, 31.9% of patients experienced some form of care intensification. At the individual service level, 20.9% of advanced imaging, 10.2% of surgeries, 27.2% of injections, and 14.9% of new opioid prescription escalations occurred within 30 days of program initiation. Older age was consistently associated with higher odds of care intensification across different types of services. Body region was not a significant predictor of care intensification. CONCLUSION: Almost one-third of patients using a no copay physical therapy program experienced some form of care intensification within a year, with rates of intensification similar across body regions of pain. Older age was a consistent predictor of care intensification and future research should determine if and how these programs can be improved to meet the needs of older adults. CLINICAL TRIAL NUMBER: Not applicable.

Duke Scholars

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Published In

BMC Health Serv Res

DOI

EISSN

1472-6963

Publication Date

March 26, 2026

Volume

26

Issue

1

Location

England

Related Subject Headings

  • Retrospective Studies
  • Physical Therapy Modalities
  • Musculoskeletal Pain
  • Middle Aged
  • Male
  • Insurance Claim Review
  • Humans
  • Health Policy & Services
  • Female
  • Analgesics, Opioid
 

Citation

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Lentz, T. A., Alhanti, B., Ikeaba, U., Lutz, A., George, S. Z., Cook, C., & Thigpen, C. (2026). Predictive factors for care intensification in a no co-pay physical therapy model for musculoskeletal pain. BMC Health Serv Res, 26(1). https://doi.org/10.1186/s12913-026-14339-y
Lentz, Trevor A., Brooke Alhanti, Uchechukwu Ikeaba, Adam Lutz, Steven Z. George, Chad Cook, and Charles Thigpen. “Predictive factors for care intensification in a no co-pay physical therapy model for musculoskeletal pain.BMC Health Serv Res 26, no. 1 (March 26, 2026). https://doi.org/10.1186/s12913-026-14339-y.
Lentz TA, Alhanti B, Ikeaba U, Lutz A, George SZ, Cook C, et al. Predictive factors for care intensification in a no co-pay physical therapy model for musculoskeletal pain. BMC Health Serv Res. 2026 Mar 26;26(1).
Lentz, Trevor A., et al. “Predictive factors for care intensification in a no co-pay physical therapy model for musculoskeletal pain.BMC Health Serv Res, vol. 26, no. 1, Mar. 2026. Pubmed, doi:10.1186/s12913-026-14339-y.
Lentz TA, Alhanti B, Ikeaba U, Lutz A, George SZ, Cook C, Thigpen C. Predictive factors for care intensification in a no co-pay physical therapy model for musculoskeletal pain. BMC Health Serv Res. 2026 Mar 26;26(1).
Journal cover image

Published In

BMC Health Serv Res

DOI

EISSN

1472-6963

Publication Date

March 26, 2026

Volume

26

Issue

1

Location

England

Related Subject Headings

  • Retrospective Studies
  • Physical Therapy Modalities
  • Musculoskeletal Pain
  • Middle Aged
  • Male
  • Insurance Claim Review
  • Humans
  • Health Policy & Services
  • Female
  • Analgesics, Opioid