A Systems Approach to Improving Care for All Bereaved Families.

Journal Article (Journal Article)

Bereavement services for families are an established part of hospice and palliative care. However, patients also die in the acute care and long-term care environments. Often, hospice is not involved, creating a potential gap in care. This article recounts a journey to improve care for all families of deceased patients, despite the presence or absence of hospice. A palliative care clinical nurse specialist led a quality improvement team, which used a systems thinking approach to develop and implement a downloadable bereavement booklet for families. Expected and unexpected outcomes are discussed for this replicable project.

Full Text

Duke Authors

Cited Authors

  • Jenko, M; Short, NM

Published Date

  • November 2016

Published In

Volume / Issue

  • 35 / 6

Start / End Page

  • 315 - 322

PubMed ID

  • 27749433

Electronic International Standard Serial Number (EISSN)

  • 1538-8646

International Standard Serial Number (ISSN)

  • 0730-4625

Digital Object Identifier (DOI)

  • 10.1097/dcc.0000000000000211


  • eng