Incorporating quality considerations in merger analysis: Why, what, when, and how?

Journal Article (Journal Article)

Mergers are common occurrences reshaping the competitive landscape in many industries. Traditionally, merger analysis has focused on the impact of the merger on price. However, price analysis ignores the other half of the value proposition for customers, namely, the quality of the product or service being offered. The authors argue that merger analysis must fully incorporate quality considerations in order to understand how customers will be affected by the merger. Some mergers will promote quality, while other mergers will inhibit quality depending on a wide variety of product, market, and customer characteristics. In order to guide merger analysts in incorporating quality considerations, the authors provide a detailed framework for answering why, what, when, and how quality should be considered in merger analysis.

Full Text

Duke Authors

Cited Authors

  • Golder, PN; Mitra, D; Moorman, C

Published Date

  • June 1, 2018

Published In

Volume / Issue

  • 63 / 2

Start / End Page

  • 222 - 236

Electronic International Standard Serial Number (EISSN)

  • 1930-7969

International Standard Serial Number (ISSN)

  • 0003-603X

Digital Object Identifier (DOI)

  • 10.1177/0003603X18770064

Citation Source

  • Scopus