Overview
Robyn Caplan is an Assistant Professor at Duke University's Sanford School of Public Policy, and a Senior Lecturing Fellow in the Center for Science & Society at Duke University. She is also a Researcher Affiliate at Data & Society Research Institute, where she worked as a Senior Researcher, an Affiliate at the Center for Information Technology and Policy at UNC-Chapel Hill, and a founding member of the Platform Governance Research Network. She received her PhD from the School of Communication and Information at Rutgers University. She conducts research at the intersection of platform governance and media policy. Her research examines the impact of inter-and-intra-organizational behavior on platform governance and content moderation. Her most recent work examines the history of the verified badge (the blue checkmark) at platforms.
Caplan’s work has been published in journals such as the International Journal of Communications, Social Media + Society, First Monday, Big Data & Society, and Feminist Media Studies. Her work has been featured by publications like The Washington Post, The New York Times, Wired, NBC, and Al Jazeera.
Current Appointments & Affiliations
Recent Publications
Taking back and giving back on TikTok: Algorithmic mutual aid in the platform economy
Journal Article New Media and Society · July 1, 2025 This article explores three genres of TikTok content in which creators and users collaborate to re(direct) the value they create on-platform toward specific needs, people, and causes. Drawing from literatures on platform economies, user and creator labor, ... Full text CiteNetworked Platform Governance: The Construction of the Democratic Platform
Journal Article International Journal of Communication · January 1, 2023 Over the last several years, concerns about the credibility or trustworthiness of information online have been mounting. At the center of these concerns were questions about the role platform companies—particularly search and social media—should play in co ... CiteTiered Governance and Demonetization: The Shifting Terms of Labor and Compensation in the Platform Economy
Journal Article Social Media and Society · April 1, 2020 Social media platforms have profoundly transformed cultural production, in part by restructuring the terms by which culture is distributed and paid for. In this article, we examine the YouTube Partner Program and the controversies around the “demonetizatio ... Full text Open Access CiteRecent Grants
Distinguished Humphrey Fellowship Program
Public ServiceCo-Director · Awarded by Institute of International Education · 2025 - 2025View All Grants