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Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis.

Publication ,  Journal Article
Rushton, S; Lewinski, AA; Hwang, S; Zullig, LL; Ball Ricks, KA; Ramos, K; Gordon, A; Ear, B; Ballengee, LA; Brahmajothi, MV; Moore, T ...
Published in: J Clin Nurs
January 2023

BACKGROUND: Healthcare organisations and teams perform improvement activities to facilitate high-quality healthcare. The use of an improvement coach who provides support and guidance to the healthcare team may facilitate improvement activities; however, no systematic review exists on the facilitators and barriers to implementing an improvement coach. AIMS: We conducted a qualitative evidence synthesis to examine the facilitators and barriers to the implementation of improvement coaching. METHODS: We searched MEDLINE® , Embase and CINAHL. The final search was in March 2021. The screening eligibility criteria included the following: interdisciplinary team receiving the coaching, improvement coaching, designs with a qualitative component and primary purpose of evaluating practice facilitation in OECD countries. An ecologically-informed consolidated framework for implementation research (CFIR) served as the framework for coding. Patterns of barriers and facilitators across domains were identified through matrix analysis. Risk of bias was assessed using Critical Appraisal Skills Program. PRISMA reporting guidelines served as a guide for reporting this review. RESULTS: Nineteen studies with a qualitative component met the inclusion criteria. Four themes of barriers and facilitators crossed multiple CFIR domains: adaptability (e.g. making adjustments to the project; process, or approach); knowledge and skills (e.g. understanding of content and process for the project); engagement (e.g. willingness to be involved in the process) and resources (e.g. assets required to complete the improvement process). CONCLUSION: Improvement coaching is a complex intervention that influences the context, healthcare team being coached and improvement activities. Improvement coaches should understand how to minimise barriers and promote facilitators that are unique to each improvement project across the domains. Limitations of the study are related to the nature of the intervention including potential publication bias given quality improvement focus; the variety of terms similar to improvement coaching or selection of framework.

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Published In

J Clin Nurs

DOI

EISSN

1365-2702

Publication Date

January 2023

Volume

32

Issue

1-2

Start / End Page

3 / 30

Location

England

Related Subject Headings

  • Qualitative Research
  • Patient Care Team
  • Nursing
  • Mentoring
  • Humans
  • Delivery of Health Care
  • 4205 Nursing
  • 4203 Health services and systems
  • 1701 Psychology
  • 1117 Public Health and Health Services
 

Citation

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Rushton, S., Lewinski, A. A., Hwang, S., Zullig, L. L., Ball Ricks, K. A., Ramos, K., … Goldstein, K. M. (2023). Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis. J Clin Nurs, 32(1–2), 3–30. https://doi.org/10.1111/jocn.16247
Rushton, Sharron, Allison A. Lewinski, Soohyun Hwang, Leah L. Zullig, Katharine A. Ball Ricks, Katherine Ramos, Adelaide Gordon, et al. “Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis.J Clin Nurs 32, no. 1–2 (January 2023): 3–30. https://doi.org/10.1111/jocn.16247.
Rushton S, Lewinski AA, Hwang S, Zullig LL, Ball Ricks KA, Ramos K, et al. Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis. J Clin Nurs. 2023 Jan;32(1–2):3–30.
Rushton, Sharron, et al. “Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis.J Clin Nurs, vol. 32, no. 1–2, Jan. 2023, pp. 3–30. Pubmed, doi:10.1111/jocn.16247.
Rushton S, Lewinski AA, Hwang S, Zullig LL, Ball Ricks KA, Ramos K, Gordon A, Ear B, Ballengee LA, Brahmajothi MV, Moore T, Blalock DV, Williams JW, Cantrell SE, Gierisch JM, Goldstein KM. Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis. J Clin Nurs. 2023 Jan;32(1–2):3–30.
Journal cover image

Published In

J Clin Nurs

DOI

EISSN

1365-2702

Publication Date

January 2023

Volume

32

Issue

1-2

Start / End Page

3 / 30

Location

England

Related Subject Headings

  • Qualitative Research
  • Patient Care Team
  • Nursing
  • Mentoring
  • Humans
  • Delivery of Health Care
  • 4205 Nursing
  • 4203 Health services and systems
  • 1701 Psychology
  • 1117 Public Health and Health Services