Overview
As a nurse scientist and health services researcher, with a joint appointment between the Duke University School of Nursing (DUSON) and the Durham Veterans Affairs Health Care System (VHA), I have acquired expertise in the areas of diabetes distress, qualitative research methods, and virtual care (e.g., telehealth, digital health) as a method of care delivery. My research focuses on the current and potential ability of virtual care interventions to reduce distress, improve self-management, increase access to evidence-based care delivery, and improve patient and population health outcomes. My collaborative and interdisciplinary research focuses on how patient-, provider-, and system-level factors influence virtual care use and outcomes. As evidence of its growing significance and impact at DUSON and the VHA, my work has been well funded, published in high-impact journals, presented at select conferences, and used to guide health system decision-making. I am a sought-after teacher and mentor because I connect my research interests to teaching students and mentees rigorous and systematic research approaches. I am frequently asked by local and national colleagues to provide guidance on distress, qualitative research methods, and virtual care approaches used in grants, projects, and manuscripts.
My research contributions have focused on alleviating psychosocial distress, developing and implementing multi-level virtual care interventions, and enhancing qualitative methods. As a staff nurse, I witnessed the psychosocial distress of patients who experience challenges in obtaining care which led to my interest in diabetes distress. I aspire and work to improve health outcomes for individuals with chronic illness by developing equitable and sustainable multi-level virtual care interventions and assessing their implementation and adaptation. Virtual care describes any remote interaction between a patient and/or members of their care team. To achieve these goals, I use qualitative methods and implementation science approaches to enhance alignment between patient, modality, disease state, and social and environmental context; my collective assessments address for whom and what purposes, in what situations and contexts, when in a disease course or clinical activity, and in what specific ways such interventions are effective. My focus on the uptake and adoption of virtual care to address psychosocial distress considers interactions with patients, between patients and clinicians, and within health care systems and the larger population.
Current Appointments & Affiliations
Recent Publications
Implementing Advanced Comprehensive Diabetes Care Within the Veterans Affairs Learning Health System.
Journal Article J Gen Intern Med · November 4, 2025 BACKGROUND: Telehealth can improve glycemic control for patients with type 2 diabetes (T2D), but programs must be designed in a manner that facilitates real-world uptake and effectiveness within learning health systems (LHS). OBJECTIVE: To highlight how th ... Full text Link to item CiteExperiences Receiving and Delivering Virtual Health Care For Women: Qualitative Evidence Synthesis.
Journal Article J Med Internet Res · May 15, 2025 BACKGROUND: Persisting sex- and gender-based disparities in access to high-quality, personalized health care in the United States can lead to devastating outcomes with long-lasting consequences. Strategic use of virtual resources could expand equitable hea ... Full text Link to item CiteRecent Grants
CCC: The Regional Approaches to Cardiovascular Emergencies- Cardiac ARreSt (RACE-CARS) Cluster-Randomized Trial 1/2
ResearchCo Investigator · Awarded by National Institutes of Health · 2020 - 2027EXpanding Technology-Enabled, Nurse-Delivered Chronic Disease Care (EXTEND)
ResearchCo Investigator · Awarded by National Institute of Nursing Research · 2021 - 2026Communication in an Internet Environment
FellowshipPI-Fellow · Awarded by National Institutes of Health · 2016 - 2017View All Grants
Recent Artistic Works
Breaking Research Barriers Podcast
Audio Recording January 1, 2022 https://sites.duke.edu/breakingresearchbarriers/View All Artistic Works