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Staff interaction strategies that optimize delivery of transitional care in a skilled nursing facility: a multiple case study.

Publication ,  Journal Article
Toles, M; Barroso, J; Colón-Emeric, C; Corazzini, K; McConnell, E; Anderson, RA
Published in: Fam Community Health
2012

After hospitalization, more than 1.5 million older adults each year receive postacute care in skilled nursing facilities (SNFs). Transitional care services, designed to prepare older SNF patients (and their family caregivers) for their transitions from an SNF to home, have rarely been studied. Thus, we conducted a longitudinal, multiple case study of transitional care provided in an SNF to explore the care processes and staff interaction strategies that SNF staff members used to optimize delivery of transitional care. Using qualitative data from 89 interviews, 118 field observations, and 70 chart, or document reviews, we observed that transitional care services were not solely formalized processes, but rather were embedded in the interactions among older adult patients, their family caregivers, and members of interdisciplinary care teams. We found, moreover, that staff member interactions with patients and family caregivers increased the capacity of patient care teams for optimizing patient-centered care, information exchange, and coordination of transitional care.

Duke Scholars

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Published In

Fam Community Health

DOI

EISSN

1550-5057

Publication Date

2012

Volume

35

Issue

4

Start / End Page

334 / 344

Location

United States

Related Subject Headings

  • Wounds and Injuries
  • Workforce
  • Southeastern United States
  • Skilled Nursing Facilities
  • Qualitative Research
  • Public Health
  • Patient Care Team
  • Patient Acceptance of Health Care
  • Outcome and Process Assessment, Health Care
  • Organizational Policy
 

Citation

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Toles, M., Barroso, J., Colón-Emeric, C., Corazzini, K., McConnell, E., & Anderson, R. A. (2012). Staff interaction strategies that optimize delivery of transitional care in a skilled nursing facility: a multiple case study. Fam Community Health, 35(4), 334–344. https://doi.org/10.1097/FCH.0b013e31826666eb
Toles, Mark, Julie Barroso, Cathleen Colón-Emeric, Kirsten Corazzini, Eleanor McConnell, and Ruth A. Anderson. “Staff interaction strategies that optimize delivery of transitional care in a skilled nursing facility: a multiple case study.Fam Community Health 35, no. 4 (2012): 334–44. https://doi.org/10.1097/FCH.0b013e31826666eb.
Toles M, Barroso J, Colón-Emeric C, Corazzini K, McConnell E, Anderson RA. Staff interaction strategies that optimize delivery of transitional care in a skilled nursing facility: a multiple case study. Fam Community Health. 2012;35(4):334–44.
Toles, Mark, et al. “Staff interaction strategies that optimize delivery of transitional care in a skilled nursing facility: a multiple case study.Fam Community Health, vol. 35, no. 4, 2012, pp. 334–44. Pubmed, doi:10.1097/FCH.0b013e31826666eb.
Toles M, Barroso J, Colón-Emeric C, Corazzini K, McConnell E, Anderson RA. Staff interaction strategies that optimize delivery of transitional care in a skilled nursing facility: a multiple case study. Fam Community Health. 2012;35(4):334–344.

Published In

Fam Community Health

DOI

EISSN

1550-5057

Publication Date

2012

Volume

35

Issue

4

Start / End Page

334 / 344

Location

United States

Related Subject Headings

  • Wounds and Injuries
  • Workforce
  • Southeastern United States
  • Skilled Nursing Facilities
  • Qualitative Research
  • Public Health
  • Patient Care Team
  • Patient Acceptance of Health Care
  • Outcome and Process Assessment, Health Care
  • Organizational Policy