NationalBecker's Hospital Review · February 2026Dr. Ray combines clinical, financial, and informatics expertise to develop enterprise solutions with measurable impact. He created the Finance, Analytics, Strategy Tool (FAST), which identifies coding gaps, uncovers significant revenue opportunities, and drives quality improvement. He has also led the implementation of conversational AI integrated with Epic to reduce call volumes and improve operational efficiency, and deployed real-time patient feedback tools to enhance response rates and accelerate service recovery. Across these efforts, he focuses on improving clinician experience, patient outcomes, and the long-term financial sustainability of the health system.More about this award