Skip to main content

Paula Koppel

Consulting Associate in the School of Nursing
School of Nursing

Overview


I am a PhD candidate at the Duke University School of Nursing. My program of scholarship seeks to advance our understanding of nurse relationship science in clinical practice and educational settings. My current research focuses on the development of rapport between nurse clinicians and patients in oncology ambulatory care. This includes several studies exploring the development of rapport in telehealth videoconferencing visits. My long-term goal is to improve the relational experience between patients and healthcare providers, promoting a sense of positivity and connection within their dyadic interactions that will foster effective communication, safe and high-quality care, and resilience in both patients and clinicians. 

Prior to pursuing a PhD, my career focused on developing innovative healthcare models that were grounded in person-centered and holistic clinical care. I founded two companies with this mission, Paula Koppel & Partners, LLC and Age Well Be Well, LLC. I am currently an integrative nurse consultant at Dana-Farber Cancer Institute and integrative health coach . During my time at Duke, I completed a program for certification in nursing education, to enrich my ability to understand and support the educational and professional needs of clinicians on the frontlines of healthcare. I am a board certified geriatric nurse practitioner, advanced holistic nurse, and health and wellness coach. I have presented nationally and internationally for over 35 years.

Current Duke Appointments & Affiliations


Consulting Associate in the School of Nursing · 2023 - Present School of Nursing

Recent Scholarly Works


Translating Telehealth Communication Research Into Patient-Centered, Implementable Practice.

Journal article Journal of medical Internet research · March 2026 UnlabelledUnderstanding both patient and clinician perspectives on communication challenges in virtual primary care consultations is important to ensure safe and effective care. This commentary reviews the important work of Alboksmaty and colleagu ... Full text Cite

Guidelines for Rapport-Building in Telehealth Videoconferencing: Interprofessional e-Delphi Study.

Journal article JMIR Med Educ · August 7, 2025 BACKGROUND: Telehealth training is increasingly incorporated into educational programs for health professions students and practicing clinicians. However, existing competencies and standards primarily address videoconferencing visit logistics, diagnostic m ... Full text Link to item Cite

Guidelines for Rapport-Building in Telehealth Videoconferencing: An Interprofessional e-Delphi Study (Preprint)

Preprint · April 19, 2025 BACKGROUNDTelehealth training is increasingly incorporated into educational programs for health professions students and practicing clinicians. However, many health care professionals rem ... Full text Cite
View All Scholarly Works

Recent Grants


Exploring Nurse and Patient Experiences of Rapport during Oncology Ambulatory Care Videoconferencing Visits: A Qualitative Study

FellowshipPI-Fellow · Awarded by NLN Foundation for Nursing Education · 2021 - 2022

View All Grants

Education


Duke University · 2023 Ph.D.