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Using users: When does external knowledge enhance corporate product innovation?

Publication ,  Journal Article
Chatterji, AK; Fabrizio, KR
Published in: Strategic Management Journal
January 1, 2014

Prior research on corporate innovation highlights the importance of accessing external knowledge from other firms and universities. However, survey evidence indicates that product users are perhaps the most important source of external knowledge. We build on existing theory to identify the conditions under which user knowledge contributes to corporate innovation and when the benefits will be greatest. Using a panel dataset of medical device companies and their collaborative efforts with innovative physicians, we find evidence that inventive collaborations with users enhance corporate product innovation and that the benefits are greatest in new technology areas and in the generation of radical innovations. Copyright © 2013 John Wiley & Sons, Ltd. Copyright © 2013 John Wiley & Sons, Ltd.

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Published In

Strategic Management Journal

DOI

EISSN

1097-0266

ISSN

0143-2095

Publication Date

January 1, 2014

Volume

35

Issue

10

Start / End Page

1427 / 1445

Related Subject Headings

  • Business & Management
  • 3507 Strategy, management and organisational behaviour
  • 1505 Marketing
  • 1503 Business and Management
 

Citation

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Chatterji, A. K., & Fabrizio, K. R. (2014). Using users: When does external knowledge enhance corporate product innovation? Strategic Management Journal, 35(10), 1427–1445. https://doi.org/10.1002/smj.2168
Chatterji, A. K., and K. R. Fabrizio. “Using users: When does external knowledge enhance corporate product innovation?Strategic Management Journal 35, no. 10 (January 1, 2014): 1427–45. https://doi.org/10.1002/smj.2168.
Chatterji AK, Fabrizio KR. Using users: When does external knowledge enhance corporate product innovation? Strategic Management Journal. 2014 Jan 1;35(10):1427–45.
Chatterji, A. K., and K. R. Fabrizio. “Using users: When does external knowledge enhance corporate product innovation?Strategic Management Journal, vol. 35, no. 10, Jan. 2014, pp. 1427–45. Scopus, doi:10.1002/smj.2168.
Chatterji AK, Fabrizio KR. Using users: When does external knowledge enhance corporate product innovation? Strategic Management Journal. 2014 Jan 1;35(10):1427–1445.
Journal cover image

Published In

Strategic Management Journal

DOI

EISSN

1097-0266

ISSN

0143-2095

Publication Date

January 1, 2014

Volume

35

Issue

10

Start / End Page

1427 / 1445

Related Subject Headings

  • Business & Management
  • 3507 Strategy, management and organisational behaviour
  • 1505 Marketing
  • 1503 Business and Management