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Homeless women's experiences of service provider encounters.

Publication ,  Journal Article
Biederman, DJ; Nichols, TR
Published in: Journal of community health nursing
January 2014

Service providers are gatekeepers to health-sustaining services and resources, although little is known about service encounters from the perspective of homeless women. We conducted in-depth semistructured interviews with 15 homeless women to better understand their experiences of service encounters. Using a phenomenological method, 160 significant statements were extracted from participant transcripts; more positive than negative interactions were reported. The 10 themes that emerged fall along a dehumanizing/humanizing continuum primarily separated by the power participants experienced in the interaction and the trust they felt in the service provider. Implications for nursing practice and research are offered.

Duke Scholars

Published In

Journal of community health nursing

DOI

EISSN

1532-7655

ISSN

0737-0016

Publication Date

January 2014

Volume

31

Issue

1

Start / End Page

34 / 48

Related Subject Headings

  • Trust
  • Stereotyping
  • Power, Psychological
  • Physician-Patient Relations
  • Nursing
  • Interviews as Topic
  • Ill-Housed Persons
  • Humans
  • Female
  • Delivery of Health Care
 

Citation

APA
Chicago
ICMJE
MLA
NLM
Biederman, D. J., & Nichols, T. R. (2014). Homeless women's experiences of service provider encounters. Journal of Community Health Nursing, 31(1), 34–48. https://doi.org/10.1080/07370016.2014.868733
Biederman, Donna J., and Tracy R. Nichols. “Homeless women's experiences of service provider encounters.Journal of Community Health Nursing 31, no. 1 (January 2014): 34–48. https://doi.org/10.1080/07370016.2014.868733.
Biederman DJ, Nichols TR. Homeless women's experiences of service provider encounters. Journal of community health nursing. 2014 Jan;31(1):34–48.
Biederman, Donna J., and Tracy R. Nichols. “Homeless women's experiences of service provider encounters.Journal of Community Health Nursing, vol. 31, no. 1, Jan. 2014, pp. 34–48. Epmc, doi:10.1080/07370016.2014.868733.
Biederman DJ, Nichols TR. Homeless women's experiences of service provider encounters. Journal of community health nursing. 2014 Jan;31(1):34–48.

Published In

Journal of community health nursing

DOI

EISSN

1532-7655

ISSN

0737-0016

Publication Date

January 2014

Volume

31

Issue

1

Start / End Page

34 / 48

Related Subject Headings

  • Trust
  • Stereotyping
  • Power, Psychological
  • Physician-Patient Relations
  • Nursing
  • Interviews as Topic
  • Ill-Housed Persons
  • Humans
  • Female
  • Delivery of Health Care