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Customer Assistance Programs and Water Affordability

Publication ,  Journal Article
Patterson, LA; McLaughlin, A; Doyle, MW
Published in: Journal - American Water Works Association
June 1, 2022

Water affordability is a growing concern, with inflation, aging infrastructure, source water protection, climate change, and other factors pushing up the cost of providing water. Customer assistance program (CAP) rate discounts provide needed assistance but may not be sufficient to ensure that water services are affordable. Rather than relying on one approach, such as CAPs, a combination of approaches might be optimal for addressing water affordability issues.

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Published In

Journal - American Water Works Association

DOI

EISSN

1551-8833

ISSN

0003-150X

Publication Date

June 1, 2022

Volume

114

Issue

5

Start / End Page

46 / 57

Related Subject Headings

  • Environmental Engineering
  • 4104 Environmental management
  • 4005 Civil engineering
  • 4004 Chemical engineering
  • 0905 Civil Engineering
  • 0904 Chemical Engineering
 

Citation

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Patterson, L. A., McLaughlin, A., & Doyle, M. W. (2022). Customer Assistance Programs and Water Affordability. Journal - American Water Works Association, 114(5), 46–57. https://doi.org/10.1002/awwa.1921
Patterson, L. A., A. McLaughlin, and M. W. Doyle. “Customer Assistance Programs and Water Affordability.” Journal - American Water Works Association 114, no. 5 (June 1, 2022): 46–57. https://doi.org/10.1002/awwa.1921.
Patterson LA, McLaughlin A, Doyle MW. Customer Assistance Programs and Water Affordability. Journal - American Water Works Association. 2022 Jun 1;114(5):46–57.
Patterson, L. A., et al. “Customer Assistance Programs and Water Affordability.” Journal - American Water Works Association, vol. 114, no. 5, June 2022, pp. 46–57. Scopus, doi:10.1002/awwa.1921.
Patterson LA, McLaughlin A, Doyle MW. Customer Assistance Programs and Water Affordability. Journal - American Water Works Association. 2022 Jun 1;114(5):46–57.

Published In

Journal - American Water Works Association

DOI

EISSN

1551-8833

ISSN

0003-150X

Publication Date

June 1, 2022

Volume

114

Issue

5

Start / End Page

46 / 57

Related Subject Headings

  • Environmental Engineering
  • 4104 Environmental management
  • 4005 Civil engineering
  • 4004 Chemical engineering
  • 0905 Civil Engineering
  • 0904 Chemical Engineering