Scholars@Duke publication: Improving Access to Inpatient Hospice: Implementation and Impact of a Dedicated Comfort Care Service in a Tertiary Care Hospital.

Improving Access to Inpatient Hospice: Implementation and Impact of a Dedicated Comfort Care Service in a Tertiary Care Hospital.

Publication , Journal Article

Kayastha, N; Pollak, E; Acker, Y; Fisher, D; Setji, N; Casarett, D

Published in: J Palliat Med

October 6, 2025

Background: Hospice is the gold standard for end-of-life care. Many hospitalized patients on comfort care (CC) have a high symptom burden and qualify for General Inpatient Hospice (GIP) care. Local Problem: At our institution, many hospitalized patients who qualified for GIP were unable to discharge to stand-alone hospice facilities due to clinical instability or lack of beds. Prior attempts at providing GIP hospice in the hospital were unsuccessful. Interventions: In July 2022, we created the General Medicine 24 (GM24) Comfort Care and Hospice Team to improve access to high-quality hospice services for hospitalized CC patients. Methods: We compared the number of patients receiving GIP care in the hospital and the number of CC patients discharged with hospice services before and after GM24 was created. Results: In the three years since the creation of GM24, GIP admissions have increased annually, now 107% higher compared to the year before GM24 was created. Discharges to stand-alone inpatient hospice facilities have increased by 65% in the three years since GM24 was created compared to the year before GM24 was created. Conclusions: GM24 is a model that can be replicated to improve access to hospice care for hospitalized patients.