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From Dashboards to Dialogue: Evaluating a Conversational AI Coach for Performance Driving Skill Development

Publication ,  Conference
Costa, J; Morgan, A; Yasuda, H; Sumner, ES; Gopinath, D; Chau, S; Nguyen, H; Best, A; Rosman, G; Chen, TL
Published in: Main Conference Proceedings 17th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications Automotiveui 2025
October 4, 2025

Learning in domains involving complex motor skills, such as performance driving, often requires feedback that is timely, personalized, and actionable. Yet many drivers rely on video and telemetry data to review their performance without guidance. We explore how conversational AI can support post-drive reflection by integrating LLM-generated coaching into an interactive review interface. In an exploratory within-subjects simulator study (n=16), participants completed laps under two conditions: one with video and data visualizations alone, and another with the same tools augmented with a conversational interface that provided verbal feedback after each lap. Conversational feedback supported short-term improvements in lap time, average speed, and steering control, and was rated as more useful and satisfying - though it also elicited slightly higher nervousness. These results suggest that conversational AI can make post-drive feedback more interpretable and actionable, particularly for drivers reviewing performance data in high-skill contexts like performance driving.

Duke Scholars

Published In

Main Conference Proceedings 17th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications Automotiveui 2025

DOI

Publication Date

October 4, 2025

Start / End Page

9 / 18
 

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Costa, J., Morgan, A., Yasuda, H., Sumner, E. S., Gopinath, D., Chau, S., … Chen, T. L. (2025). From Dashboards to Dialogue: Evaluating a Conversational AI Coach for Performance Driving Skill Development. In Main Conference Proceedings 17th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications Automotiveui 2025 (pp. 9–18). https://doi.org/10.1145/3744333.3747811
Costa, J., A. Morgan, H. Yasuda, E. S. Sumner, D. Gopinath, S. Chau, H. Nguyen, A. Best, G. Rosman, and T. L. Chen. “From Dashboards to Dialogue: Evaluating a Conversational AI Coach for Performance Driving Skill Development.” In Main Conference Proceedings 17th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications Automotiveui 2025, 9–18, 2025. https://doi.org/10.1145/3744333.3747811.
Costa J, Morgan A, Yasuda H, Sumner ES, Gopinath D, Chau S, et al. From Dashboards to Dialogue: Evaluating a Conversational AI Coach for Performance Driving Skill Development. In: Main Conference Proceedings 17th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications Automotiveui 2025. 2025. p. 9–18.
Costa, J., et al. “From Dashboards to Dialogue: Evaluating a Conversational AI Coach for Performance Driving Skill Development.” Main Conference Proceedings 17th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications Automotiveui 2025, 2025, pp. 9–18. Scopus, doi:10.1145/3744333.3747811.
Costa J, Morgan A, Yasuda H, Sumner ES, Gopinath D, Chau S, Nguyen H, Best A, Rosman G, Chen TL. From Dashboards to Dialogue: Evaluating a Conversational AI Coach for Performance Driving Skill Development. Main Conference Proceedings 17th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications Automotiveui 2025. 2025. p. 9–18.

Published In

Main Conference Proceedings 17th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications Automotiveui 2025

DOI

Publication Date

October 4, 2025

Start / End Page

9 / 18