Conceptual and theoretical models for cybercivility in education in health professions: a scoping review protocol.

Journal Article (Journal Article)


The objective of this scoping review is to examine conceptual and theoretical models used to educate students in health professions about cybercivility.


Civil behavior in cyberspace is an important element of online communications. However, this is challenging to define and teach due to subjectivity and personal bias as to what constitutes cybercivility and cyberincivility. Conceptual models or frameworks are often used to provide guidance when new knowledge and skills need to be integrated into existing professional practice. This study will provide evidence on the development and implementation of curriculum for cybercivility across healthcare professions and its potential benefits in improving interprofessional communication.

Inclusion criteria

The review will consider studies that include students of health professions exposed to cyberincivility. This scoping review will include experimental, quasi-experimental and descriptive observational study designs. Dissertations will be considered, but conference abstracts, posters, editorials, commentaries and opinion papers will be excluded. The search will be limited to studies published in English after 2007.


The databases to be searched include PubMed (MEDLINE), CINAHL (via EBSCO), Education Resources Information Center (ERIC), Embase, PsycINFO (via EBSCO), Education Full Text (H.W. Wilson) and gray literature databases such as the ProQuest Dissertations and Theses Global database, OpenGrey, EThOS and PaperFirst. After screening of abstracts/titles for inclusion by two independent researchers, full-text studies will be screened and reasons for exclusion will be provided. Data will be extracted from the papers included in the review by two independent researchers using the data extraction instrument. NVivo 12 will be used to analyze and report the results.

Full Text

Duke Authors

Cited Authors

  • De Gagne, JC; Woodward, A; Koppel, PD; Park, HK

Published Date

  • May 2020

Published In

Volume / Issue

  • 18 / 5

Start / End Page

  • 1019 - 1027

PubMed ID

  • 32813354

Electronic International Standard Serial Number (EISSN)

  • 2689-8381

International Standard Serial Number (ISSN)

  • 2689-8381

Digital Object Identifier (DOI)

  • 10.11124/jbisrir-d-19-00065


  • eng