Evidence of spillovers from (non)cooperative human-bot to human-human interactions.
It is well-documented that cooperation spills over among humans: people's cooperative choices are influenced by their (non)cooperative alters, even in downstream interactions with new partners. We ask: do (non)cooperative interactions with bots spill over to subsequent interactions with humans, and if so, how? Across two pre-registered experiments (combined N = 83,411 decisions by 4,171 participants told they are interacting with a bot or human), we demonstrate that human-bot interactions do spill over to human-human ones, and in two ways. First, interacting with a bot reduces cooperation not only during the initial interaction, but also reduces downstream cooperation toward a new human partner. Additionally, bots' (like human partners') behavior matters: interactions with bots playing tit-for-tat promote cooperation, and interactions with noncooperative bots reduce cooperation toward downstream human partners. The implementation of bots in previously human-only spaces alters human cooperation, not just toward bots, but toward other humans as well.
Duke Scholars
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