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The Nature of Staff - Family Interactions in Nursing Homes: Staff Perceptions.

Publication ,  Journal Article
Utley-Smith, Q; Colón-Emeric, CS; Lekan-Rutledge, D; Ammarell, N; Bailey, D; Corazzini, K; Piven, ML; Anderson, RA
Published in: J Aging Stud
August 2009
Published version (DOI) Link to item

Each year thousands of older adults are admitted to nursing homes. Following admission, nursing home staff and family members must interact and communicate with each other. This study examined relationship and communication patterns between nursing home staff members and family members of nursing home residents, as part of a larger multi-method comparative case study. Here, we report on 6- month case studies of two nursing homes where in-depth interviews, shadowing experiences, and direct observations were completed. Staff members from both nursing homes described staff-family interactions as difficult, problematic and time consuming, yet identified strategies that when implemented consistently, influenced the staff-family interaction positively. Findings suggest explanatory processes in staff-family interactions, while pointing toward promising interventions.

Duke Scholars

Queen Utley-Smith
Author Queen Utley-Smith School of Nursing
Cathleen Sellner Colon-Emeric
Author Cathleen Sellner Colon-Emeric Medicine, Geriatrics and Palliative Care
Donald Etheridge Bailey Jr.
Author Donald Etheridge Bailey Jr. School of Nursing
Kirsten N Corazzini
Author Kirsten N Corazzini School of Nursing
Ruth A. Anderson
Author Ruth A. Anderson School of Nursing

Published In

J Aging Stud

DOI

10.1016/j.jaging.2007.11.003

EISSN

1879-193X

Publication Date

August 2009

Volume

23

Issue

3

Start / End Page

168 / 177

Location

England

Related Subject Headings

  • Gerontology
  • 3202 Clinical sciences
  • 1103 Clinical Sciences
 

Citation

APA
Chicago
ICMJE
MLA
NLM
Utley-Smith, Q., Colón-Emeric, C. S., Lekan-Rutledge, D., Ammarell, N., Bailey, D., Corazzini, K., … Anderson, R. A. (2009). The Nature of Staff - Family Interactions in Nursing Homes: Staff Perceptions. J Aging Stud, 23(3), 168–177. https://doi.org/10.1016/j.jaging.2007.11.003
Utley-Smith, Queen, Cathleen S. Colón-Emeric, Deborah Lekan-Rutledge, Natalie Ammarell, Donald Bailey, Kirsten Corazzini, Mary L. Piven, and Ruth A. Anderson. “The Nature of Staff - Family Interactions in Nursing Homes: Staff Perceptions.” J Aging Stud 23, no. 3 (August 2009): 168–77. https://doi.org/10.1016/j.jaging.2007.11.003.
Utley-Smith Q, Colón-Emeric CS, Lekan-Rutledge D, Ammarell N, Bailey D, Corazzini K, et al. The Nature of Staff - Family Interactions in Nursing Homes: Staff Perceptions. J Aging Stud. 2009 Aug;23(3):168–77.
Utley-Smith, Queen, et al. “The Nature of Staff - Family Interactions in Nursing Homes: Staff Perceptions.” J Aging Stud, vol. 23, no. 3, Aug. 2009, pp. 168–77. Pubmed, doi:10.1016/j.jaging.2007.11.003.
Utley-Smith Q, Colón-Emeric CS, Lekan-Rutledge D, Ammarell N, Bailey D, Corazzini K, Piven ML, Anderson RA. The Nature of Staff - Family Interactions in Nursing Homes: Staff Perceptions. J Aging Stud. 2009 Aug;23(3):168–177.
Journal cover image

Published In

J Aging Stud

DOI

10.1016/j.jaging.2007.11.003

EISSN

1879-193X

Publication Date

August 2009

Volume

23

Issue

3

Start / End Page

168 / 177

Location

England

Related Subject Headings

  • Gerontology
  • 3202 Clinical sciences
  • 1103 Clinical Sciences