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Usability evaluation of a personal health record.

Publication ,  Journal Article
Segall, N; Saville, JG; L'Engle, P; Carlson, B; Wright, MC; Schulman, K; Tcheng, JE
Published in: AMIA Annu Symp Proc
2011
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The electronic personal health record (PHR) has been championed as a mediator of patient-centered care, yet its usability and utility to patients, key predictors of success, have received little attention. Human-centered design (HCD) offers validated methods for studying systems effects on users and their cognitive tasks. In HCD, user-centered activities allow potential users to shape the design of the end product and enhance its usability. We sought to evaluate the usability and functionality of HealthView, the PHR of the Duke University Health System, using HCD methods. Study participants were asked to think aloud as they carried out tasks in HealthView. They then completed surveys and interviews eliciting their reactions to the web portal. Findings were analyzed to generate redesign recommendations, which will be incorporated in a future release of HealthView.

Duke Scholars

James Enlou Tcheng
Author James Enlou Tcheng Medicine, Cardiology

Published In

AMIA Annu Symp Proc

EISSN

1942-597X

Publication Date

2011

Volume

2011

Start / End Page

1233 / 1242

Location

United States

Related Subject Headings

  • User-Computer Interface
  • Humans
  • Health Records, Personal
  • Electronic Health Records
 

Citation

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ICMJE
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Segall, N., Saville, J. G., L’Engle, P., Carlson, B., Wright, M. C., Schulman, K., & Tcheng, J. E. (2011). Usability evaluation of a personal health record. AMIA Annu Symp Proc, 2011, 1233–1242.
Segall, Noa, Jeffrey G. Saville, Pete L’Engle, Boyd Carlson, Melanie C. Wright, Kevin Schulman, and James E. Tcheng. “Usability evaluation of a personal health record.” AMIA Annu Symp Proc 2011 (2011): 1233–42.
Segall N, Saville JG, L’Engle P, Carlson B, Wright MC, Schulman K, et al. Usability evaluation of a personal health record. AMIA Annu Symp Proc. 2011;2011:1233–42.
Segall, Noa, et al. “Usability evaluation of a personal health record.” AMIA Annu Symp Proc, vol. 2011, 2011, pp. 1233–42.
Segall N, Saville JG, L’Engle P, Carlson B, Wright MC, Schulman K, Tcheng JE. Usability evaluation of a personal health record. AMIA Annu Symp Proc. 2011;2011:1233–1242.

Published In

AMIA Annu Symp Proc

EISSN

1942-597X

Publication Date

2011

Volume

2011

Start / End Page

1233 / 1242

Location

United States

Related Subject Headings

  • User-Computer Interface
  • Humans
  • Health Records, Personal
  • Electronic Health Records